Emotional Quotient

 
Emotional Quotient
 
         What is EQ? Emotional Quotient or our emotional intelligence is basically how we use our emotions given a situation. It is the “intentional” use of your emotions so that they work for you anywhere, anyplace. The important factor is motivation to learn, and then practice it. There are “four buildings blocks” that give rise to your emotional intelligence.

The ability to accurately perceive, appraise and express emotion.
The ability to access or generate feelings on demand when they can facilitate understanding of yourself or another person.
The ability to understand emotions and the knowledge that’s derived from them
The ability to regulate emotions to promote emotional and intellectual growth.
 
          The first rule to becoming emotionally intelligent is to develop “self-awareness.” What this means is to be conscious of “how you feel” You learn to monitor your feelings and how they affect you.
            This is where self-talk comes in. you are expected to talk things through in your mind; what you feel and what you will say and how you will say it. When you say something you are expected to look at your actions and see how these affect the other person and how every person responds to what you say. This is a nightmare, you will tell me. And I will say “Yes, it is!” But it will teach you that the means to the desired end, not just the end itself, is important.
          If you are really keen to develop your EQ, you must be highly motivated. Why? Because there are hundred reasons of reasons every day that will upset or irritate you and make you mad.
          You have to be constantly positive in your outlook and thinking. Not only must people around see the difference you are trying to make in yourself, you also have to attend to your daily chores as well as manage your people. And all this is not easy.
         The next step is to be a good communicator. Effective communication, whether it is body language, face-to-face contact, letters or e-mail are vital for EI. You must know how to express your feelings, thoughts and even your wants. You must be able to stand up for what you believe.
         Be assertive and at the same time learn to respect other people’s opinions and beliefs. Good communication also means learning to listen to what others are saying. A good leader listen to what others are saying. A good leader with an effective EQ knows how to listen to his team members.
       If you have to be critical, you must know how and when to criticize. Learning to be sensitive to others is also an important criterion for a leader with good EI. “How would I feel if someone said that to me and how would I respond?”
       No one person can develop and practice EI without including others. A workplace is an integrated system. No one works alone. That is the reason why everybody is encouraged to learn EI.
        Upon learning, you can help others manage their emotions, you learn to communicate effectively with people at work and with outsiders, and you’re able to your subordinates and colleagues solve problems as well as resolve their conflicts. Above all, people tend to be motivated because the work environment becomes more condusive.        Be nice to people when you go up the corporate ladder because  when you come down, they will still be there.